Last updated: April 24, 2025
We value your privacy as much as your peace of mind.
This Privacy Policy explains how Red Lotus Home LLC (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit www.redlotushome.com or interact with us in other ways — like email, phone, or at one of our retreats.
We don’t sell your data. We don’t like spam either. And we only collect what we truly need to help you have a smooth, sacred, and safe retreat experience.
1. What We Collect
When you reach out, browse, or book with us, we may collect:
Your name, email, and contact info
Payment details (handled securely via third-party processors)
Travel preferences or health details (if you choose to share for retreat planning)
IP address, device info, and basic analytics (for site improvements)
2. How We Use Your Info
We use your info to:
Respond to your messages or booking requests
Process payments and send confirmations
Tailor your retreat experience (dietary needs, yoga level, etc.)
Improve our site and service through anonymous analytics
Share updates, if you’ve signed up for our newsletter (you can opt out anytime)
3. Cookies & Tracking
Yep, like most websites, we use cookies (the digital kind).
These help us understand how visitors move through the site so we can make it better. You can disable cookies in your browser if you prefer.
4. Sharing With Third Parties
We never sell your personal info.
We only share it when:
Needed to process bookings (e.g., payment providers, booking platforms)
Required by law
With your consent (like custom retreats involving third-party facilitators)
5. Your Rights
You can:
Ask what personal data we have on you
Request that we correct or delete your info
Unsubscribe from emails anytime
Just email us at [email protected] and we’ll handle it — human to human.
6. Data Security
We take care of your data like we care for our retreat spaces — with attention, intention, and respect.
We use industry-standard measures to keep everything secure and encrypted.
7. Changes to This Policy
We may update this from time to time. If we do, we’ll post the date right up top so you know what’s new.
8. Contact Us
If you have questions, concerns, or just want to chat about how we handle your data, reach out:
[email protected]
8111 Concord Mills Boulevard, Concord, NC 28027, US
+1 704-979-7451